Comments on: Cominvent AS provides professional support for Lucene/Solr http://www.cominvent.com/2009/03/04/cominvent-as-provides-professional-support-for-lucenesolrcominvent-as-tilbyr-profesjonell-support-for-lucenesolr/ Search, and you will find! Wed, 25 Jan 2012 15:14:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: janhoy http://www.cominvent.com/2009/03/04/cominvent-as-provides-professional-support-for-lucenesolrcominvent-as-tilbyr-profesjonell-support-for-lucenesolr/comment-page-1/#comment-88 janhoy Wed, 01 Apr 2009 21:03:12 +0000 http://www.cominvent.com/?p=99#comment-88 Part of Lucid's strategy is working with partners, which I believe is a good way to expand. Therefore you typically do business directly with Cominvent, but if you're looking for the SLA-based support contracts, you sign up directly with Lucid on their terms, even if I might be the one providing part of that support for you. You're welcome to contact us by email or phone to discuss further business opportunities. Part of Lucid’s strategy is working with partners, which I believe is a good way to expand. Therefore you typically do business directly with Cominvent, but if you’re looking for the SLA-based support contracts, you sign up directly with Lucid on their terms, even if I might be the one providing part of that support for you. You’re welcome to contact us by email or phone to discuss further business opportunities.

]]> By: Mark http://www.cominvent.com/2009/03/04/cominvent-as-provides-professional-support-for-lucenesolrcominvent-as-tilbyr-profesjonell-support-for-lucenesolr/comment-page-1/#comment-87 Mark Wed, 01 Apr 2009 20:45:44 +0000 http://www.cominvent.com/?p=99#comment-87 Thank you, Jan. So you simply act as a back-fill for Lucid? So Lucid simply shares the income from my business with you and for me, the potential customer, the price is the same whether I go with Lucid or you? Thank you, Jan. So you simply act as a back-fill for Lucid? So Lucid simply shares the income from my business with you and for me, the potential customer, the price is the same whether I go with Lucid or you?

]]> By: janhoy http://www.cominvent.com/2009/03/04/cominvent-as-provides-professional-support-for-lucenesolrcominvent-as-tilbyr-profesjonell-support-for-lucenesolr/comment-page-1/#comment-86 janhoy Tue, 31 Mar 2009 23:09:31 +0000 http://www.cominvent.com/?p=99#comment-86 Hi Mark. If you're based in Norway there's of course the obvious advantage of developing a face-to-face relationship, and communicate in local language. For customers based elsewhere in Europe, working in same time zone is key. In practice, we act as a Lucid representative, with the same offerings (although still in a ramp-up phase). You in fact sign your support contract with Lucid, and receive support either from Cominvent or whichever party has the best availability/competency for your needs. Jan Hi Mark. If you’re based in Norway there’s of course the obvious advantage of developing a face-to-face relationship, and communicate in local language. For customers based elsewhere in Europe, working in same time zone is key.

In practice, we act as a Lucid representative, with the same offerings (although still in a ramp-up phase). You in fact sign your support contract with Lucid, and receive support either from Cominvent or whichever party has the best availability/competency for your needs.

Jan

]]> By: Mark http://www.cominvent.com/2009/03/04/cominvent-as-provides-professional-support-for-lucenesolrcominvent-as-tilbyr-profesjonell-support-for-lucenesolr/comment-page-1/#comment-85 Mark Tue, 31 Mar 2009 17:08:03 +0000 http://www.cominvent.com/?p=99#comment-85 What are the pros/cons of getting this support through you vs. going to Lucid directly? What are the pros/cons of getting this support through you vs. going to Lucid directly?

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